Melissa Keiter, RN, RAC-CT, DNS-CT, DON
Lead Consultant of Nursing Services
Melissa Keiter, R.N., has amassed more than 20 years of administrative and management experience in long-term care facilities. With a specialized focus on revenue enhancement and strategic planning for Case Mix Index (CMI) and Medicare/Medicaid PDPM CMG utilization, she has successfully led operational and clinical nursing audits across a wide range of settings—from large metropolitan nursing facilities to rural communities. Her work emphasizes Department of Health surveys, policy and procedure implementation, and mock surveys, ensuring facilities remain compliant and prepared.
In addition to her audit and consulting expertise, Melissa oversees interim management projects as both an Interim MDS Coordinator and Interim Director of Nursing, impacting all aspects of nursing services. She holds several certifications, including RAC-CT for MDS coverage and credentials as a Director of Nursing and Nurse Educator. When she’s not consulting, Melissa enjoys spending time with her daughter and two sons, and fostering a warm, family-focused life.
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