About Us

At Gravity Consulting, our vision is clear: to bring stability, clarity, and opportunity to every healthcare setting we touch—so you can thrive while delivering the highest standard of care. We believe in practical solutions backed by real-world experience, helping organizations navigate the ever-changing healthcare landscape with confidence.

Our Story

Gravity Consulting began with a simple premise: healthcare leaders shouldn’t have to face complex operational, regulatory, or staffing challenges on their own. Drawing on extensive backgrounds in home health, therapy services, skilled nursing, and senior living, our founding team recognized the need for practical, cost-effective guidance that could adapt to any setting in the healthcare continuum.

Over the years, we’ve grown our consulting network to include top-tier specialists who share our passion for improving patient outcomes and enhancing community operations. Today, we continue to deliver on our promise: providing stability, resources, and customized strategies that lift your organization to new heights.

Senior Living Communities, Home Health Agencies, Skilled Nursing Facilities, and More

From large life plan communities or SNFs, to home health agencies, we partner with a wide range of healthcare organizations to streamline operations, enhance quality, and reduce the guesswork. Whether you’re seeking a short-term engagement or a comprehensive, long-term consulting contract, our flexible approach is designed to fit your specific needs.

Hands-On Expertise

We’re not just advisors; we’re practitioners who’ve walked in your shoes. Our consultants bring decades of real-world experience in diverse healthcare environments.

→ So when we offer advice, it’s rooted in experience — not theory.

Customized Strategies

Every organization is unique. That’s why we tailor our plans to address your current challenges, meet regulatory demands, and create a sustainable path forward.

→ Because cookie-cutter solutions don’t work in a world as complex as yours.

Practical, Cost-Effective Solutions

We blend operational excellence with resource-conscious strategies. No fluff, no impractical theories—just tangible, data-driven recommendations that work in the real world.

→ So you get results that make sense — financially and operationally.

Interim Leadership Coverage

We understand how critical it is to have stable leadership. Our interim Administrators, DON/DNSs, and MDS Coordinators step in to keep your community running smoothly—so you can maintain high-quality care, even in times of transition.

→ Because leadership gaps shouldn’t turn into operational crises.

Why Choose Gravity Consulting

30+ Years of Industry Experience

Our seasoned consultants have decades of hands-on expertise, ensuring you receive battle-tested insights that can handle today’s healthcare challenges.

→ Because experience doesn’t just matter — it saves time, money, and mistakes.

Full-Continuum Services

From mock surveys and compliance audits to therapy management and startup guidance, we offer end-to-end support that covers every facet of your organization.

→ Because the fewer vendors you need, the fewer headaches you have.

Stability You Can Rely On

We focus on long-term gains rather than quick fixes. By instilling best practices and aligning your team around clear goals, we ensure lasting operational stability.

→ Because real progress sticks when the foundation is built to last.

Genuine Partnership

We don’t just hand you a plan—we work with you to create solutions that make sense. Our approach ensures compliance and lasting results by gaining alignment, building trust, and securing buy-in at every level. When teams understand the “why” behind the change, they commit to making it happen. That’s how we turn strategies into real, lasting success.

→ Because the best outcomes happen when everyone’s pulling in the same direction.

Meet The Gravity Team

Melissa Brown, OTR/L, RAC-CT, CSRS, CDP

Chief Operating Officer

Melissa Brown is the Chief Operating Officer at Gravity Consulting, bringing over 20 years of experience as an Occupational Therapist and consultant in skilled nursing, hospital, and home care settings. Renowned as a “PDPM Nerd,” she has studied thousands of pages of regulations to develop pragmatic, cost-effective strategies that improve both patient outcomes and organizational efficiency. Her expertise spans independent research studies, interdisciplinary team dynamics, and comprehensive rehab oversight.

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Devin Kassi, PT, DPT

VP of Home Health Operations

Devin Kassi is the VP of Home Health Operations at Gravity Consulting, bringing over 20 years of experience managing a range of post-acute services. She excels in optimizing agency benchmarks, revenue cycles, and operational processes across Home Health, Hospice, and various senior living settings. Devin’s dynamic leadership style fosters strong teams and efficient workflows that ensure exceptional care delivery.

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Melissa Keiter, RN, RAC-CT, DNS-CT, DON

Lead Consultant of Nursing Services

Melissa Keiter is the Lead Consultant of Nursing Services at Gravity Consulting, bringing over 20 years of administrative and management experience in long-term care. Renowned for her expertise in revenue enhancement and strategic planning, Melissa also excels in guiding facilities through Department of Health surveys, policy implementation, and MDS coordination. Her hands-on approach empowers teams to deliver high-quality care while maintaining operational stability.

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Regina Slater, M.A. CCC-SLP, RAC-CT, CDP

Lead Consultant

Regina Slater is a Lead Consultant at Gravity Consulting, bringing over 12 years of medical speech pathology expertise—particularly in caseload development and progressive neurological disorders. She has led rehabilitative teams across diverse healthcare settings, emphasizing both strong clinical outcomes and effective operational processes. Regina’s passion for clinician education and mentorship ensures every department she oversees remains at the forefront of quality care.

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Chelsea Boyle, OTR/L, RAC-CT

Founder

Chelsea Boyle is the Founder of Gravity Consulting and a licensed Occupational Therapist with over 20 years of healthcare experience. She has led teams across multiple states, championing innovative and comprehensive compliance and operational strategies to enhance care quality. Chelsea’s commitment to education, auditing, and advocacy sets a strong foundation for excellence in every community she serves.

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Moving Forward Together

At Gravity Healthcare Consulting, we see ourselves as your partner in progress—here to guide you toward operational excellence, regulatory peace of mind, and a brighter future for both your team and the individuals you serve.

Ready to learn more about what we can do for your organization?