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What Are the 6 Most Important KPIs in Home Health? (Hint: They’re Not the Ones You Think)
Ask most home health administrators to list their key performance indicators (KPIs), and you’ll likely hear the usual suspects: These are all valid — but they’re lagging indicators. They tell you what already happened.They tell you where you’ve been.They do not tell you where you’re going. And by the time
LTC Therapy Utilization Benchmarks: What’s Normal?
In the world of long-term care, therapy services are often one of the most underutilized — and misunderstood — components of resident care and facility performance. Occupational, physical, and speech therapy aren’t just services to check off a regulatory list. When aligned with resident needs and reimbursement strategy, they directly
Are You Managing Your Healthcare Organization or Just Surviving It?
In today’s post-pandemic healthcare environment, many leaders find themselves asking a hard question: “Am I actually managing this organization — or am I just trying to keep it from falling apart?” It’s a fair question, and an important one. Because the difference between managing and surviving is often what separates


